Design thinking suggests that managers should look at problem identification collaboratively and integratively with the goal of ________.
A) unveiling a rational approach to address the situation
B) analyzing the situation with deductive reasoning
C) developing solutions which somehow seem inevitable
D) gaining a deep understanding of the situation

Question

Quizplus · Accepted Answer

Design thinking emphasizes empathizing with users, exploring multiple perspectives, and gaining a deep understanding of the situation before developing solutions. Therefore, the goal of problem identification is to gain a deep understanding of the situation. A, B, and C may be components of the process, but they do not capture the overarching goal.

Design Thinking Suggests That Managers Should Look at Problem Identification