When Joshua proposed cross-training his employees so absences and vacations would not pose such a problem in productivity, his employees objected. Their resistance came from their ________.
A) belief that ambiguity would increase
B) fear that they would be forced out of their habits
C) concern over personal loss of income
D) belief that Joshua's changes would harm the organization

Question

Quizplus · Accepted Answer

Cross-training involves learning new skills or roles, which can force employees out of their comfort zones or habitual ways of working, leading to resistance.

When Joshua Proposed Cross-Training His Employees So Absences and Vacations