Which one of the following techniques for reducing resistance to change includes employee counseling, therapy, new skills training, or a short paid leave of absence.
A) negotiation
B) facilitation and support
C) manipulation and co-optation
D) coercion

Question

Quizplus · Accepted Answer

Facilitation and support techniques involve providing employees with resources such as counseling, therapy, new skills training, or a short leave of absence to help them cope with the change and reduce their resistance. This approach is more positive and supportive than the coercive or manipulative techniques.

Which One of the Following Techniques for Reducing Resistance to Change