If you were talking to Todd, an average person, and asked him what the term culture meant, he would reply that it is ________.
A) the formal rules of an organization
B) the nature of products/services offered by the company
C) the shared values and practices of the firm
D) a set of operational procedures for the company

Question

Quizplus · Accepted Answer

Culture refers to the shared values, beliefs, attitudes, behaviors and practices that characterize an organization. It is the way things are done in a company, and it shapes its identity, reputation and performance. While formal rules, products/services and operational procedures are important aspects of a company, they do not necessarily define its culture.

If You Were Talking to Todd, an Average Person, and Asked