When Terrence explained to the employees why layoffs were necessary, he spoke about return on investment, debt, and cash flow-terms his shareholders clearly understood. But his employees had no clue what he meant. Terrence's explanation would have been more effective if he had ________.
A) used flow charts and other visuals
B) skipped the reasons and explained the method of selection for layoffs
C) spoken louder
D) tailored the language to the audience

Question

Quizplus · Accepted Answer

Tailoring the language to the audience is the best choice. Terrence could have used simpler language and examples that are relatable to the employees to make the explanation more effective. This would have helped the employees understand the reasons behind the layoffs and the company's financial situation better.

When Terrence Explained to the Employees Why Layoffs Were Necessary