Organizational communication that is not defined by the organization's structural hierarchy is known as ________ communication.
A) external
B) passive
C) informal
D) controlled

Question

Quizplus · Accepted Answer

Informal communication is defined by social or personal relationships within the organization and is not dictated by the organization's structural hierarchy. It often takes place in casual settings and can involve gossip or personal conversations. External communication refers to communication with individuals or entities outside of the organization, passive communication involves not actively engaging in communication, and controlled communication is defined by strict guidelines and procedures enforced by the organization.

Organizational Communication That Is Not Defined by the Organization's Structural