Brianne has been coming in late and producing less recently, obviously dissatisfied with her job. Her supervisor would like to know how to deal with these behaviors so they don't spread to other employees. His wisest course of action would be to ________.
A) discipline her for being late
B) send her to HR for employee counseling
C) ignore them and hope the situation resolves itself
D) discover the source of her dissatisfaction

Question

Quizplus · Accepted Answer

The best course of action for the supervisor is to discover the source of Brianne's dissatisfaction. This way, the root cause of her behavior can be addressed and possible solutions can be provided. Simply disciplining her or sending her to counseling without addressing the source of her dissatisfaction may not solve the problem and can even worsen the situation. Ignoring the issue can also result in the behavior spreading to other employees.

Brianne Has Been Coming in Late and Producing Less Recently