Managers should use subjective measures when ________.
A) work activities cannot be expressed in quantifiable terms
B) work activities are critical to the organization
C) organizational processes and activities are complex
D) employee attitudes are at stake

Question

Quizplus · Accepted Answer

Subjective measures are appropriate when work activities cannot be expressed in quantifiable terms. In this scenario, managers should rely on their subjective judgment and personal experience to evaluate performance. The other options may also require subjective measures, but this is the only option where there is no objective way of measuring performance.

Managers Should Use Subjective Measures When ________