When interviewing prospective employees, Samuel, a seasoned manager, often observes hand gestures, facial expressions, and use of space to gauge individuals' personalities. These are all examples of:
A) listening.
B) nonverbal communication.
C) empathizing.
D) direct communication.
E) nuance communication.

Question

Quizplus · Accepted Answer

Nonverbal communication refers to the conveyance of meanings through means other than verbal language. Hand gestures, facial expressions, and use of space are all examples of nonverbal communication. Samuel is using nonverbal communication to gauge the personalities of prospective employees.

When Interviewing Prospective Employees, Samuel, a Seasoned Manager, Often Observes