Question 1

An ice cream maker requires approximately two months from the time a new flavor is decided on in the corporate board room to the time it is produced and available to consumers in stores. This time is called
A)competitive advantage time.
B)information technology time.
C)cycle time.
D)production time.
E)made-to-order time.

Accepted Answer

The time from when a new flavor is decided upon in the corporate board room to the time it is produced and available to consumers in stores is the cycle time.

Question 2

The duty of the board of directors of a public corporation is to
A)audit the company's financial statements for accuracy.
B)recommend new products and services.
C)control the day-to-day operations of the firm.
D)protect the company from harsh overseas competition and lower labor costs.
E)ensure decisions by senior managers are in the best interests of the shareholders.

Accepted Answer

The duty of the board of directors of a public corporation is to ensure decisions by senior managers are in the best interests of the shareholders. While the board may oversee financial reporting and make recommendations, their primary responsibility is to represent the shareholders and ensure that the management is acting in their best interests.

Question 3

One way to address privacy concerns on the Internet is to
A)keep all information collected confidential.
B)publicly display any information collected by the company.
C)post a privacy policy on the company's web site.
D)avoid collecting any private information.
E)share collected information only with respectable firms.

Accepted Answer

Posting a clear and comprehensive privacy policy on the company's website is the best way to address privacy concerns on the internet. This policy should clearly state what information is being collected, how it is being used, who it is being shared with, and what steps the company has taken to protect the collected information. By doing so, the company is transparent about its practices and users can make informed decisions about whether or not to engage with the company.

Question 4

Car makers design and produce new model cars much more quickly now than they did in the past. This is an example of
A)effective leadership.
B)decreased cycle time.
C)increased employee morale.
D)valued diversity.
E)low-cost production.

Accepted Answer

The fact that car makers are able to design and produce new model cars much more quickly now than they did in the past indicates that they have decreased cycle time, meaning they have shortened the time it takes for a product to be designed and produced from start to finish. This could be due to advances in technology, more efficient production processes, or better supply chain management.

Question 5

XYZ can be described as a form of business that transforms resources into an intangible output and creates time or place utility for its customers. XYZ is called a(n)
A)manufacturing organization.
B)biotechnology firm.
C)information technology firm.
D)service organization.
E)hybrid organization.

Accepted Answer

The description of XYZ transforming resources into an intangible output and creating utility for customers fits the characteristics of a service organization.

Question 6

ABC can be described as a form of business that combines and transforms resources into tangible outcomes that are then sold to others. ABC is called a(n)
A)manufacturing organization.
B)biotechnology firm.
C)information technology firm.
D)service organization.
E)hybrid organization.

Accepted Answer

A manufacturing organization is a type of business that transforms raw materials into tangible products that are sold to others.

Question 7

Which of the following statements about technology is NOT true?
A)Technology is a major driver for organizational change.
B)It has widespread effects on the behavior of people in the organization.
C)Technology provides a competitive advantage.
D)It separates and transforms resources into outcomes.
E)It is causing shift toward a service-based economy.

Accepted Answer

Technology does not separate and transform resources into outcomes.

Question 8

Intel makes computer chips that are installed in various computers. Intel is an example of a(n)
A)manufacturing organization.
B)biotechnology firm.
C)information technology firm.
D)service organization.
E)hybrid organization.

Accepted Answer

Intel is primarily engaged in the manufacturing of computer chips, making it a manufacturing organization.

Question 9

Which of the following statements about information technology is NOT true?
A)It has resulted in leaner organizations.
B)Provides more flexible operations.
C)Technology increases the financial position of a company.
D)Technology has increased collaboration among employees.
E)Technology has improved management processes.

Accepted Answer

While information technology has many benefits for businesses, it does not necessarily directly increase the financial position of a company. It can, however, help a company operate more efficiently and effectively, which can in turn lead to greater financial success.

Question 10

In framing ethical issues, all of these are areas of concern in how an organization treats its employees EXCEPT:
A)hiring
B)firing
C)privacy
D)honesty
E)working condition

Accepted Answer

Honesty is more about the ethical behavior of individuals rather than how an organization treats its employees. The other options relate directly to organizational policies and practices affecting employees.

Question 11

In framing ethical issues, all of these are areas of concern in how employees treats the organization EXCEPT:
A)wages
B)conflict of interest
C)honesty
D)secrecy
E)confidentiality

Accepted Answer

The question asks which of the options is NOT an area of concern in how employees treat the organization. Wages directly relate to how the organization treats its employees and is not an issue in how employees treat the organization. Conflict of interest, honesty, secrecy, and confidentiality are all areas where employees' actions can impact the organization.

Question 12

In the past, Karson Photography Studios directly hired and managed its own custodial staff. Now, Karson contracts this work to a cleaning company. This is an example of
A)corporate governance.
B)offshoring.
C)outsourcing.
D)nearshoring.
E)insourcing.

Accepted Answer

Outsourcing refers to the practice of hiring a third-party company to perform tasks or services that were previously handled internally. In this scenario, Karson Photography Studios used to directly hire and manage its own custodial staff but has now opted to contract this work to a cleaning company, which is an example of outsourcing.

Question 13

The downside of information technology includes all of the following EXCEPT:
A)It has resulted in less personal communication.
B)Has increased a sense of urgency vis-à-vis decision-making.
C)It has resulted in more time spent on ethical decision-making for managers.
D)It has resulted in less down time for managers.
E)It has resulted in less down time for employees.

Accepted Answer

While information technology has increased the need for ethical decision-making, it has not necessarily resulted in more time spent on it for managers. The other options are all negative consequences of information technology.

Question 14

Which of these defines the oversight of a public corporation by its board of directors?
A)Board isolation
B)Deontological overview
C)Corporate governance
D)Public policy
E)Profit maximization

Accepted Answer

Corporate governance refers to the processes and practices that a company uses to ensure that its operations are transparent, accountable, and effective. This includes oversight of the corporation by its board of directors, which involves making decisions about the company's strategic direction, financial performance, and risk management. Board isolation, deontological overview, public policy, and profit maximization are not directly related to the oversight of a public corporation by its board of directors.

Question 15

Examples of organizational functions to outsource include all of the following EXCEPT:
A)The organization's payroll function.
B)The organization's human resource training program.
C)The organization's corporate governance program.
D)The organization's facility maintenance program.
E)The organization's food service facility.

Accepted Answer

Corporate governance is a core function of the organization and should not be outsourced. All other options (A, B, D, E) are examples of functions that can be outsourced to external vendors or service providers.

Question 16

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT:
A)it can decrease turnover.
B)it can lower productivity.
C)it can block minority involvement in decision making.
D)it can increase tensions among workers.
E)it can increase lawsuits.

Accepted Answer

Not paying attention to diversity can decrease turnover by preventing the loss of valuable employees and promoting a positive work environment. However, not paying attention to diversity can lead to lower productivity, block minority involvement in decision making, increase tensions among workers, and increase lawsuits due to discrimination or harassment.

Question 17

Roger is interested in learning more about valuing diversity in his company, Toddler Toys, Inc. (TTI). Which of these would NOT be a benefit of valuing diversity at TTI?
A)Access to more perspectives on a problem
B)Fresh perspectives
C)Less interpersonal conflict
D)Greater homogeneity
E)Richer ideas

Accepted Answer

Greater homogeneity is not a benefit of valuing diversity as it emphasizes similarity and sameness rather than the unique contributions and differences of individuals. Valuing diversity promotes a broader range of experiences, thoughts, and ideas, which can lead to increased creativity, innovation, and problem-solving capabilities. It can also reduce interpersonal conflict and encourage a more inclusive and welcoming workplace culture.

Question 18

A knowledge worker's career path may run parallel to a management career path. The benefit of this path for the worker is
A)the chance to take on substantial management responsibilities.
B)more frequent training in management tasks.
C)less highly specialized training.
D)compensation that is equivalent to that available to management.
E)freedom from specialized technical work.

Accepted Answer

Knowledge workers who follow a career path parallel to management often have compensation packages that are equivalent to those in management positions, recognizing the value of their specialized skills and contributions.

Question 19

Which of the following statements about knowledge workers is NOT true?
A)Knowledge workers include computer scientists.
B)Knowledge workers require highly specialized training.
C)Compensation is specially tailored for the knowledge worker.
D)Knowledge workers do not add value to the organization.
E)Knowledge workers are video game developers.

Accepted Answer

The statement "Knowledge workers do not add value to the organization" is false. Knowledge workers are known for their expertise and ability to drive innovation, create valuable intellectual property, and contribute significantly to the success of an organization.

Question 20

Which of the following is not true about dominant groups?
A)They tend to eat lunch together.
B)They tend to be self-perpetuating.
C)They are keenly aware of opinions from the "outside."
D)Informal discussions tend to exclude minority group members.
E)They tend to avoid people who are different.

Accepted Answer

Dominant groups may not always be aware or concerned about opinions from the "outside" or minority perspectives. They may prioritize their own interests and perspectives.

Quiz 2: The Changing Environment of Organizations

An ice cream maker requires approximately two months from the time a new flavor is decided on in the corporate board room to the time it is produced and available to consumers in stores. This time is called

The duty of the board of directors of a public corporation is to

One way to address privacy concerns on the Internet is to

Car makers design and produce new model cars much more quickly now than they did in the past. This is an example of

XYZ can be described as a form of business that transforms resources into an intangible output and creates time or place utility for its customers. XYZ is called a(n)

ABC can be described as a form of business that combines and transforms resources into tangible outcomes that are then sold to others. ABC is called a(n)

Which of the following statements about technology is NOT true?

Intel makes computer chips that are installed in various computers. Intel is an example of a(n)

Which of the following statements about information technology is NOT true?

In framing ethical issues, all of these are areas of concern in how an organization treats its employees EXCEPT:

In framing ethical issues, all of these are areas of concern in how employees treats the organization EXCEPT:

In the past, Karson Photography Studios directly hired and managed its own custodial staff. Now, Karson contracts this work to a cleaning company. This is an example of

The downside of information technology includes all of the following EXCEPT:

Which of these defines the oversight of a public corporation by its board of directors?

Examples of organizational functions to outsource include all of the following EXCEPT:

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT:

Roger is interested in learning more about valuing diversity in his company, Toddler Toys, Inc. (TTI) . Which of these would NOT be a benefit of valuing diversity at TTI?

A knowledge worker's career path may run parallel to a management career path. The benefit of this path for the worker is

Which of the following statements about knowledge workers is NOT true?

Which of the following is not true about dominant groups?