Question 1

Kenyatta lives in a society where the focus is on the future, and where persistence and thrift are valued. Kenyatta's culture has a(n) _________ orientation.

Accepted Answer

The answer of Kenyatta lives in a society where the...

Question 2

Knowledge workers include scientists, engineers, product designers, and video game developers.

Accepted Answer

Knowledge workers are individuals who use information and knowledge to perform their work. This can include a variety of professions, including scientists, engineers, product designers, and video game developers.

Question 3

Advances in information technology have resulted in communication at work that is less personal in nature.

Accepted Answer

Advances in information technology have allowed for more virtual communication methods such as email, instant messaging, and video conferencing, which can lack the personal touch of face-to-face communication.

Question 4

Businesses have found that they can be more competitive if they can greatly decrease cycle times.

Accepted Answer

By reducing cycle times, businesses can respond to customer demands more quickly, reduce costs, and increase efficiency, making them more competitive in the market.

Question 5

The extent to which people in a culture develop tight social frameworks is called _______.

Accepted Answer

The answer of The extent to which people in a...

Question 6

Perhaps the most significant source of change for organizations today is _________.

Accepted Answer

The answer of Perhaps the most significant source of change...

Question 7

The most effective service organizations produce intangible outcomes for their customers.

Accepted Answer

Service organizations primarily deal with intangible products such as experiences, feelings, and perceptions. These intangible outcomes are what customers value from service providers. Examples of such organizations include healthcare providers, educational institutions, and entertainment companies.

Question 8

Four Seasons Hotels is an example of a manufacturing organization.

Accepted Answer

Four Seasons Hotels is not a manufacturing organization, it is a service organization that provides hospitality services.

Question 9

Those who work in dominant groups tend to be less aware of the problems that homogeneity can cause.

Accepted Answer

Research has shown that those who belong to dominant groups tend to be less cognizant of the problems that can arise from homogeneity, such as groupthink, lack of diverse perspectives, and discrimination.

Question 10

__________ is the extent to which people feel threatened by unknown situations and prefer to be in clear and unambiguous situations.

Accepted Answer

The answer of __________ is the extent to which people...

Question 11

Board independence is an issue when a board of directors includes members from related or partner firms.

Accepted Answer

Board independence is compromised when members from related or partner firms are on the board as they may prioritize the interests of their own company instead of the best interests of the company they serve on the board for.

Question 12

Managers in Indonesia, Italy, and Japan strongly believe that the purpose of an organization's structure is to let everyone know who their boss is. This illustrates that these three countries have a __________.

Accepted Answer

The answer of Managers in Indonesia, Italy, and Japan strongly...

Question 13

Cultural diversity can be an important source of ___________ in enhancing organizational effectiveness.

Accepted Answer

The answer of Cultural diversity can be an important source...

Question 14

_________ orientation is tied to values that are oriented toward the past and the present and include respect for traditions and social obligations.

Accepted Answer

The answer of _________ orientation is tied to values that...

Question 15

The culture of the United States has a more __________ orientation than does the culture of Hong Kong or China.

Accepted Answer

The answer of The culture of the United States has...

Question 16

Appreciating the varying ideas and perspectives that are provided by a heterogeneous workforce refers to valuing diversity.

Accepted Answer

Valuing diversity means recognizing and appreciating the differences that people bring to the workplace, including their backgrounds, experiences, and perspectives. A heterogeneous (i.e. diverse) workforce can offer a wider range of ideas and solutions, and valuing this diversity can lead to an inclusive and respectful workplace culture.

Question 17

Orientation to authority is another name for the cultural value ___________.

Accepted Answer

The answer of Orientation to authority is another name for...

Question 18

Orientation to authority is the extent to which people accept as normal an unequal distribution of ________.

Accepted Answer

The answer of Orientation to authority is the extent to...

Question 19

Marcos believes men make better managers than women. Marcos's attitude is an example of _________.

Accepted Answer

The answer of Marcos believes men make better managers than...

Question 20

Workforce __________ refers to the important similarities and differences among the employees of organizations.

Accepted Answer

The answer of Workforce __________ refers to the important similarities...

Quiz 2: The Changing Environment of Organizations