Herzberg argued that satisfaction and dissatisfaction are two different factors that exist along different dimensions.

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Herzberg's two-factor theory proposes that satisfaction and dissatisfaction in the workplace are two separate factors that exist along different dimensions. Satisfaction is primarily influenced by the presence of motivator factors (e.g. recognition, growth opportunities, sense of achievement), while dissatisfaction is primarily influenced by the absence of hygiene factors (e.g. salary, job security, working conditions).

Herzberg Argued That Satisfaction and Dissatisfaction Are Two Different Factors