Match the Following: -Quality Circles

Match the following:
-quality circles

A) reward based on plant performance
B) enhanced performance, reduced costs
C) first step in planning change to teams
D) temporary cross-functional teams
E) phase 1 of self-managing work team implementation
F) create new product or service designs
G) increase compensation for new skills
H) frustration and confusion
I) organization ready to accommodate teams?
J) mature, fully developed team
K) benefit of team in organization
L) starts at the top in every successful team implementation
M) the last stage of planning implementation
N) managers' frustration with new roles
O) explores readiness for team environment
P) teams that do the daily work
Q) first teams created in the U.S.
R) group with a common goal
S) end result of months or years of planning
T) reward based on team performance