Gonzales Et Al

Gonzales et al. (1988) improved the increase in household cooperation with environmental audit programs from the U.S.national average of approximately 15% to approximately 60%.This was done by training auditors to employ several established social psychological strategies,including

A) stating vivid examples
B) focusing on gain rather than loss
C) changing household members' patterns of attribution by involving them in the audit process
D) all of these