Morgan, Karla's boss, discovers that the report Karla delegated to members of her department is not yet ready for his review. He criticizes Karla for not checking on the progress of the report earlier. What is the best way for Karla to respond to her boss's criticism?
A) Listen, paraphrase, and clarify what is being said.
B) Ignore the person because he doesn't know what he is talking about.
C) Pretend to listen politely while at the same time preparing your comeback.
D) Defend yourself vigorously against all criticism. If you don't defend yourself, no one else will.
Correct Answer:
Verified
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