Which of the following statements offers the best advice to follow when making business telephone calls?

Question

Quizplus · Accepted Answer

Jotting down notes regarding all the topics you need to discuss before placing a call can help you stay on track and ensure that you cover all the necessary information during the call. This can save time and prevent the need for follow-up calls. Smiling during a call can help convey a positive attitude, but it is not necessary for the conversation. The responsibility for ending a call often depends on the situation and can be shared between both parties. When leaving a voice message, it is important to provide a clear and concise message including your name, number, and reason for the call.

Which of the Following Statements Offers the Best Advice to Follow