
Which of the following statements offers the best advice to follow when receiving telephone calls?
A) When answering someone else's phone, give the person's exact whereabouts.
B) When taking messages for others, repeat the spelling of names and verify telephone numbers.
C) Try to get callers off the phone quickly, as important calls may be coming through at the same time.
D) Since callers know who they have called, there is no need to identify yourself when answering your phone.
Correct Answer:
Verified
Q5: Karla, an accounts receivable manager, receives a
Q12: Shelbi and Carlos are working on an
Q13: Which of the following statements offers the
Q14: According to the textbook, which is the
Q15: Your company selects a team to redesign
Q15: Working in teams eliminates frustration and increases
Q16: If Karla and Morgan successfully work through
Q18: What claim does the textbook make about
Q19: What does the textbook identify as the
Q22: As many recent news reports reveal, most
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents