Peter is writing an e-mail message to his staff about an upcoming training session, and he is sure they'll be pleased with the news. Peter should use the
A)direct pattern.
B)indirect pattern.
C)chronological pattern.
D)geographical pattern.

Question

Peter is writing an e-mail message to his staff about an upcoming training session, and he is sure they'll be pleased with the news. Peter should use the 
A)direct pattern.
B)indirect pattern.
C)chronological pattern.
D)geographical pattern.

Quizplus · Accepted Answer

The direct pattern is used when the message is positive or neutral in tone and the receiver is expected to be receptive to it. In this case, Peter is confident that his staff will be pleased with the news, so using the direct pattern would be the best choice.

Peter Is Writing an E-Mail Message to His Staff About