Sensitive messages that deliver bad news should usually be organized
A)in an indirect pattern.
B)by geographical area.
C)in a direct pattern.
D)in a pivoting pattern.

Question

Sensitive messages that deliver bad news should usually be organized 
A)in an indirect pattern.
B)by geographical area.
C)in a direct pattern.
D)in a pivoting pattern.

Quizplus · Accepted Answer

Organizing sensitive messages that deliver bad news in an indirect pattern is the best choice as it helps to soften the blow of the negative information. Indirect patterns involve expressing empathy and cushioning the bad news with positive comments before delivering the negative news. This approach can help to reduce the shock and make the receiver more receptive to the message.

Sensitive Messages That Deliver Bad News Should Usually Be Organized