________ (or complaint)letters are written by customers to identify or to correct a problem with products or services they have purchased.
Correct Answer:
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Q83: Action information and deadlines belong in the
Q84: It's a good idea to send a
Q85: Because customers are already upset,the language of
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Q87: Your response to a congratulatory note or
Q89: You might want to avoid beginning with
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Q91: Social media experts say that not every
Q92: You should provide necessary details in the
Q93: What is the most accurate statement about
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