Last month our technical support personnel handled an additional 200 calls; that higher call volume increased our customer wait time per call by 15 percent is an example of an effective opener for a persuasive message recommending a solution to this problem.

Question

Quizplus · Accepted Answer

The statement presents a clear problem (increased customer wait time) and a reason for why it has occurred (higher call volume). This sets the stage for a persuasive message that offers solutions to address the issue.

Last Month Our Technical Support Personnel Handled an Additional 200