Managers trying to persuade employees should use words such as should and must to make their messages more powerful.

Name: Managers trying to persuade employees should use words such as should and must to make their messages more powerful.
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Question

Quizplus · Accepted Answer

Using words like "should" and "must" can make communication seem coercive or authoritative, which might lead to resistance rather than persuasion. Persuasion is more effective when it involves reasoning, mutual respect, and understanding.

Managers Trying to Persuade Employees Should Use Words Such as Should