When consumers are unhappy with a product, they may boycott the product and/or store and express dissatisfaction to friends. This is called a ________ response.

Name: When consumers are unhappy with a product, they may boycott the product and/or store and express dissatisfaction to friends. This is called a ________ response.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A private response involves consumers expressing dissatisfaction to friends or boycotting the product/store without involving the company or public forums.

When Consumers Are Unhappy with a Product, They May Boycott