A philosophy that translates customers' feelings into design elements is called ________ engineering.
A) Kinsei
B) Sigma
C) relationship
D) reverse

Question

Quizplus · Accepted Answer

Kinsei engineering is a design philosophy that aims to incorporate customers' feelings, values, and emotions into the product or service design. It involves understanding the emotional responses of customers to different design elements and using this knowledge to create more satisfying experiences. Therefore, option A is the correct answer. Option B (Sigma engineering) is a statistical approach to quality management, Option C (relationship engineering) is not a recognized term, and Option D (reverse engineering) is the process of taking apart and analyzing a product to understand how it works and replicate it.

A Philosophy That Translates Customers' Feelings into Design Elements Is