A primary cause of customer dissatisfaction and lost sales with e-commerce is slow load-times of web pages, especially the main page.

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Slow load-times of web pages, especially the main page, can be a primary cause of customer dissatisfaction and lost sales in e-commerce. Research has shown that customers are more likely to abandon a website if it takes more than three seconds to load, leading to potential revenue loss for online businesses.

A Primary Cause of Customer Dissatisfaction and Lost Sales with E-Commerce