Scenario 5-3
You have been hired as the recruitment and selection specialist for BCH, a health-care organization that oversees many diverse health services in British Columbia.The BCH community extended-care facilities have developed a performance appraisal system whereby managers evaluate all employees on their initiative and attitude toward helping patients.The hospitals use a different performance appraisal system that includes phrases such as "responds to patient medical needs within 2 minutes" and "failed to interpret the medical needs of the patient." Some of the senior management obtain performance feedback from their superiors, peers, subordinates, and clients as well as complete their own self-ratings for professional development.
-Refer to Scenario 5-3.What performance appraisal method are the hospitals using
A)graphic rating scale
B)results method
C)behavioural anchored rating scale
D)ranking system

Question

Quizplus · Accepted Answer

The hospitals are using a Behavioral Anchored Rating Scale (BARS) method, as indicated by the use of specific behaviors and outcomes like "responds to patient medical needs within 2 minutes" and "failed to interpret the medical needs of the patient." This method involves evaluating performance based on specific examples of behavior that are anchored to numerical ratings.

Scenario 5-3 You Have Been Hired as the Recruitment and Selection Specialist