Behavior substitution occurs when
A)a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level.
B)there is a failure to produce at or near full capacity.
C)individuals are placed into positions not suited to their abilities.
D)managers tend to focus more of their attention on those aspects which are measurable than on those which are not.
E)managers concentrate too much on short-term performance objectives.

Question

Quizplus · Accepted Answer

Behavior substitution occurs when managers focus mainly on measurable factors of performance and neglect other important factors which could not be measured.

Behavior Substitution Occurs When