Citibank decides to open a call center in Mumbai, India because a detailed analysis of the country-specific advantages suggests that India is the optimal place for responding to customers' calls.Citibank is exploiting ________ by running a call center in India.

Question

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Citibank is taking advantage of location economies by opening a call center in India. This means that they have identified specific advantages of India that make it the best place to respond to customers' calls. These advantages could include lower labor costs, a large and skilled workforce, and favorable tax laws or regulations. By locating their call center in India, Citibank can reduce costs and improve efficiency, while still maintaining a high level of service for their customers.

Citibank Decides to Open a Call Center in Mumbai, India