Barbara doesn't like to make major purchase decisions, such as choosing which car to buy. However, she had to replace the old car she owned because it was no longer reliable, so she purchased a new Honda Accord. Although her entire family assisted in the purchase transaction and the salesperson was a close family friend and practically sold the car to her at cost, she is still concerned whether she made the right decision. Barbara is suffering from ________.
A)mass desire
B)selective dissonance
C)selective distortion
D)cognitive dissonance
E)selective exposure

Question

Quizplus · Accepted Answer

Barbara is experiencing cognitive dissonance, which is the discomfort or doubt that arises after a decision has been made. Despite the help of her family and the favorable deal offered by the salesperson, Barbara still questions whether she made the right choice in buying the Honda Accord.

Barbara Doesn't Like to Make Major Purchase Decisions, Such as Choosing