Which of the following is most closely associated with the work of W.Edwards Deming?
A)total quality management
B)the Hawthorne studies
C)the general administrative theory
D)the human relations movement

Question

Quizplus · Accepted Answer

W. Edwards Deming is considered the father of total quality management (TQM). He introduced statistical process control and other quality improvement methods that have influenced TQM practices worldwide.

Which of the Following Is Most Closely Associated with the Work