Business manager Bruce decides to boost productivity in his company, so he pays special attention to his employees including the occasional catered-in meal at lunchtime and massages given by certified massage specialists. Productivity does increase, and Bruce has most likely capitalized on the Hawthorne effect.

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon wherein individuals modify their behavior or performance when they know they are being watched or studied. In this case, Bruce's attention and special treatment of his employees may have led them to work harder or feel more motivated, thereby increasing productivity.

Business Manager Bruce Decides to Boost Productivity in His Company