Marco, a union representative, wins a bigger wage concession than management wanted. To engage in face saving, Marco might say at the end of negotiation, ________
A)"Management can't win all the time."
B)"Be happy. It's about time our workers got what they needed."
C)"Our workers will be getting a higher wage than you wanted. But don't worry. Your generosity will pay off in higher productivity to cover the increased costs."
D)"I've studied the annual report, and I know you can afford the salary increase."

Question

Quizplus · Accepted Answer

C) is correct because it offers a positive spin on the situation for management, suggesting that the wage increase will lead to higher productivity, which can help in saving face for the management by presenting the outcome as potentially beneficial for them as well.

Marco, a Union Representative, Wins a Bigger Wage Concession Than