Executive secretary Mona engages in the personal support dimension of organizational citizenship behavior when she ________.
A) comforts and consoles a coworker whose parakeet just died
B) provides technical assistance to a coworkers whose desktop computer suddenly froze
C) disposes of a hornet's nest in a light fixture in the office
D) donates a higher-than-average amount to the United Way charity
Correct Answer:
Verified
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