Emotional contagion has what effect in the communication process?
A)It provides feedback to the sender that the receiver understands and empathizes with the message.
B)It reduces the amount of communication among colleagues.
C)It reduces the amount of communication among colleagues and makes it more difficult for the receiver to receive emotional meaning about the sender's experience.
D)It makes it more difficult for the receiver to receive emotional meaning about the sender's experience.
E)It has no effect on the communication process.

Question

Quizplus · Accepted Answer

Emotional contagion refers to the phenomenon of people catching and mimicking the emotions of those around them. In the communication process, emotional contagion can provide feedback to the sender that the receiver understands and empathizes with the message. For example, if a speaker is giving a sad or emotional presentation and the audience members start to tear up, the speaker may interpret this as a positive signal that they have effectively communicated the intended emotions.

Emotional Contagion Has What Effect in the Communication Process