Which of the following is NOT a recommended method for companies to tap into their customers as sources for new-product ideas?
A)analysing customer complaints and questions
B)relying heavily on customers to know what types of technical products they need
C)working alongside customers to get ideas and suggestions
D)turning customers into co-creators
E)putting products created by their customers on the market

Question

Quizplus · Accepted Answer

While customers can provide valuable insight into their needs and preferences, relying solely on them to identify technical product needs may not always yield effective solutions. Companies should also use other methods such as conducting market research and engaging with industry experts to develop new products.

Which of the Following Is NOT a Recommended Method for Companies