Which of the following represents the seamless cross-channel buying experience that integrated in-store,online and mobile shopping?
A)Selective distribution
B)Channel design
C)Customer value delivery network
D)Omni-channel
E)Intensive distribution

Question

Quizplus · Accepted Answer

Omni-channel refers to the integration of various channels such as in-store, online, and mobile to provide a seamless and consistent buying experience for customers. Therefore, omni-channel represents the seamless cross-channel buying experience that is integrated across different channels.

Which of the Following Represents the Seamless Cross-Channel Buying Experience