Upward appeal is not considered a type of influence tactic.
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Q41: Silent authority, assertiveness, and exchange are three
Q42: Silent authority and deference to authority are
Q43: Empirical research confirms that the effect of
Q44: People are more persuasive when listeners believe
Q45: Extreme forms of assertiveness include blackmailing colleagues.
Q47: In persuasive communication, the inoculation effect involves
Q48: One feature of influence is that it
Q49: Exchange, ingratiation, and persuasion are considered hard
Q50: A coalition attempts to influence people outside
Q51: People who have more power over others
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