The "optimal conflict" perspective of organizational conflict is that:
A)organizations are most effective when employees experience some level of conflict, but become less effective with high levels of conflict.
B)conflict should be encouraged to increase creativity.
C)conflict should be minimized in all departments.
D)no level of conflict is every beneficial to the organization or employees.
E)conflict energizes people to debate issues more thoroughly.

Question

Quizplus · Accepted Answer

The "optimal conflict" perspective suggests that some level of conflict can be beneficial for organizations as it can stimulate creativity and increase the quality of decision-making. However, when conflict levels become excessively high, it can be detrimental to the organization's effectiveness. Therefore, organizations should strive to strike a balance between too little and too much conflict.

The "Optimal Conflict" Perspective of Organizational Conflict Is That