A major game software firm experienced conflict between the young Internet-savvy employees who designed the games and the older computer-illiterate executives who ran the company. The company hired coordinators who could work with the executives but were computer literate and therefore respected by the development staff members. By hiring these coordinators as liaisons between the executives and employees, the company would:
A)reduce conflict by clarifying rules and procedures.
B)reduce conflict by creating superordinate goals.
C)reduce conflict by using integrators.
D)increase conflict by increasing task interdependence.
E)increase conflict between developers and executives by reducing communication.

Question

Quizplus · Accepted Answer

By hiring coordinators as integrators and liaisons between the executives and employees, the company is using a conflict resolution strategy known as integrative bargaining, which involves finding ways to integrate the needs, concerns, and goals of both parties. This approach can help reduce conflict by improving communication, understanding, and collaboration between diverse stakeholders. The use of coordinators who are computer literate and respected by the development staff members can also help build trust and credibility, which can further enhance the effectiveness of the integrative approach.

A Major Game Software Firm Experienced Conflict Between the Young