In mergers and acquisitions, companies with clashing cultures tend to undermine employee performance and customer service.

Question

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When two companies with vastly different cultures come together, there is often a clash of values, management styles, and communication methods. This can lead to confusion, frustration, and decreased morale among employees, which can then impact their performance and the level of customer service they provide. It is important for companies to address cultural differences early on in the merger or acquisition process to minimize negative effects.

In Mergers and Acquisitions, Companies with Clashing Cultures Tend to Undermine