Ben needs to send an email to his superior describing the progress of a project.Which of the following styles should Ben use to communicate in a businesslike tone?
A)use a laid-back, informal tone to reflect friendliness
B)share personal details to create rapport
C)use acronyms to communicate quickly and efficiently
D)use humor to create a receptive state of mind
E)use plain language to make messages simpler

Question

Quizplus · Accepted Answer

E)Most business communication uses a conversational tone-plain language that sounds businesslike without being stuffy at one extreme or too laid-back and informal at the other extreme.

Ben Needs to Send an Email to His Superior Describing