Zack's dishwasher has broken down several times since he bought it six months ago.Zack writes a letter to the company's customer care center,explaining his problem and requesting that he receive a replacement for the defective product.This is an example of a routine message ________.
A)asking for information
B)requesting recommendations
C)asking for a decision
D)requesting adjustment
E)requesting action

Question

Quizplus · Accepted Answer

D)If you're dissatisfied with a company's product or service, you can opt to make a claim (a formal complaint)or request an adjustment (a settlement of a claim).

Zack's Dishwasher Has Broken Down Several Times Since He Bought