With routine requests,open with buffer statements that gradually build up to the main idea,which is introduced in the body of the message.

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Like all other business messages, routine requests have three parts: an opening, a body, and a close. Using the direct approach, open with your main idea, which is a clear statement of your request. Use the body to give details and justify your request, then close by requesting specific action.

With Routine Requests,open with Buffer Statements That Gradually Build Up