A popular problem-solving tool developed by Kaoru Ishikawa is
A) the Pareto analysis.
B) the EOQ model.
C) the zero-defect system.
D) the fishbone diagram.
E) linear programming.

Question

Quizplus · Accepted Answer

The fishbone diagram, also known as the Ishikawa diagram or cause-and-effect diagram, is a tool developed by Kaoru Ishikawa for problem-solving and quality control. It is a visual tool that helps to identify the root cause(s) of a problem by breaking down the possible causes into major categories or branches. The diagram looks like a fish's skeleton, with the problem statement at the head and the possible causes branching out from the spine. The fishbone diagram is effective in team collaboration and allows for a thorough analysis of possible causes to implement solutions.

A Popular Problem-Solving Tool Developed by Kaoru Ishikawa Is