Olivia is a storeowner who tells a management class that she tries to match the appropriate management technique to the situation. What is her general approach to management?
A) Contingency
B) Excellence
C) Scientific management
D) Universal process
E) Systems

Question

Quizplus · Accepted Answer

Olivia's approach to management is based on the contingency theory, which suggests that there is no one "best" management approach and that the most effective approach depends on the specific circumstances and situations. Matching the appropriate management technique to the situation is a key tenet of contingency theory.

Olivia Is a Storeowner Who Tells a Management Class That