Question 1

Which one of these statements about the U.S. workforce is False? It is getting
A) more racially diverse
B) less predominantly white, non-Hispanic
C) smaller
D) increasingly female
E) older

Accepted Answer

The U.S. workforce is not getting smaller, but actually growing. As of 2021, the U.S workforce is projected to have over 164 million workers, an increase of 6 million workers since 2010. Therefore, statement C is false.

Question 2

In an effort to improve education, Computer-chip maker Intel sponsored technology training for more than _____________ worldwide.
A) 5 million fifth graders
B) 12 million high school students
C) 2 million college professors
D) 1 million unemployed workers
E) 7 million teachers

Accepted Answer

The question is asking for the number of individuals who received technology training sponsored by Intel in an effort to improve education. The best choice is E, 7 million teachers because educators have a direct impact on students' learning and overall education. Choices A and B, 5 million fifth graders and 12 million high school students, respectively, do not address the technology training provided to improve education. Choice C, 2 million college professors, is not as relevant since college professors do not necessarily teach K-12 students. Choice D, 1 million unemployed workers, is also not relevant since the question is focusing on education improvement, not on job training or workforce development.

Question 3

A team approach to product design is called concurrent engineering.

Accepted Answer

Concurrent engineering involves a team approach to product design that integrates various functions of a company, such as design, engineering, manufacturing, marketing, and sales, to work simultaneously and collaboratively throughout the product development process. This approach helps to reduce time-to-market, enhance product quality, and increase customer satisfaction.

Question 4

Which of the following is not a dimension of the social environment?
A) Demographics
B) The new social contract
C) Inequalities
D) Managing diversity
E) Innovation

Accepted Answer

Innovation is not a dimension of the social environment; it is more related to technological or process advancements within a society or organization. The social environment typically encompasses factors that affect society and social relationships, such as demographics, social contracts, inequalities, and managing diversity.

Question 5

"Intrapreneurs" are a threat to organizational effectiveness because they tend to work outside the organization's boundaries.

Accepted Answer

Intrapreneurs are employees within an organization who take risks and innovate in order to create new products, services, or processes. They are not a threat to organizational effectiveness as long as their activities are aligned with the organization's strategic goals and values. In fact, intrapreneurs can bring fresh ideas, creativity, and energy to the workplace, and can help the organization stay competitive and relevant in a rapidly changing environment.

Question 6

Demographics involves the study of
A) work schedule variations.
B) managerial influence.
C) male-female pay gaps.
D) regional pay rates.
E) population characteristics.

Accepted Answer

Demographics is the study of population characteristics, such as age, gender, income, education, and more. It is used to understand the makeup of a population and how it may impact various factors including economics, marketing, and public policy. Choices A-D are not directly related to demographics.

Question 7

Drew Greenblatt, president of Marlin Steel Wire in Baltimore, Maryland, recently purchased $700,000 worth of robots to meet production demand. Unfortunately, the robots are not in use because____________.
A) the technology is already outdated
B) he has offshored manufacturing
C) he does not have enough smart people to set them up
D) the power grid cannot support the energy needs
E) he cannot get the necessary permits to operate the robots

Accepted Answer

The question states that the robots are not in use, suggesting that they have not been set up for production. The reason given for this is that Drew Greenblatt does not have enough smart people to set them up. Therefore, option C is the best choice. Options A, B, D, and E are not mentioned or hinted at in the question.

Question 8

Employees in the 2020 workplace will communicate, connect, and collaborate with one another around the globe
A) on a limited basis due to cost constraints.
B) only if they work for multi-national companies.
C) primarily if they are members of a minority group.
D) using the latest forms of social media.
E) using technology if they are under the age of 40.

Accepted Answer

The statement in the question suggests that employees in the 2020 workplace will communicate, connect, and collaborate globally, which is facilitated by the latest forms of social media. Therefore, choice D is the best answer. The other choices do not accurately reflect the reality of the future workplace.

Question 9

An organization can foster "intrapreneurship" by rewarding innovation and risk taking.

Accepted Answer

Intrapreneurship refers to the practice of encouraging employees to think and act like entrepreneurs within an organization. This concept can be fostered by providing incentives to employees who take risks, come up with innovative ideas, and are willing to experiment with new approaches. By rewarding intrapreneurship, organizations can create a culture that values innovation and empowers employees to think creatively and take calculated risks. Hence, option A is correct.

Question 10

The U.S. Department of Labor defines older workers as those
A) already retired.
B) aged fifty-five and up.
C) anywhere between 40 to 64.
D) who are collecting Social Security.
E) aged 65 and older.

Accepted Answer

According to the U.S. Department of Labor, older workers are defined as those aged fifty-five and up.

Question 11

The median age of U.S. employees is ____, with most vigorous growth for the ____ age group.
A) decreasing; 55 and older
B) increasing; 55 and older
C) decreasing; 54 and younger
D) increasing: 54 and younger
E) constant; 25-35

Accepted Answer

According to data from the Bureau of Labor Statistics, the median age of U.S. employees has been increasing and was at 42.3 years in 2020. Additionally, the age group of 55 and older is projected to have the most growth in employment from 2019 to 2029, with an increase of 10.8 million jobs.

Question 12

"Intrapreneurs" typically do not quit their present job to pursue an innovative idea.

Accepted Answer

Intrapreneurs are employees inside a company who work on innovative projects within the company, instead of leaving to start their own business. Therefore, they typically do not quit their present job to pursue an innovative idea.

Question 13

Managers with the 2020 workplace mind-set will need to incorporate all of the following abilities except:____________________.
A) social participation and networking
B) thinking globally
C) ubiquitous learning
D) status quo compliance
E) thinking big, acting fast, and constantly improving

Accepted Answer

The other options (A, B, C, E) all focus on skills and abilities that are necessary for managers to successfully navigate the 2020 workplace, but status quo compliance is not a desirable trait in this type of environment. Managers should instead be comfortable with change and continuously looking for ways to improve and innovate.

Question 14

Generally, concurrent engineering prolongs innovation lags.

Accepted Answer

Concurrent engineering is the practice of involving all relevant stakeholders and disciplines in the design and development process from the beginning. This can actually shorten innovation lags by reducing the need for back-and-forth communication and minimizing the risk of errors or misunderstandings.

Question 15

A myth about older workers is that they
A) are less accident-prone.
B) are more costly to employ.
C) are more productive.
D) have much better attendance.
E) are more willing to learn new jobs.

Accepted Answer

The myth about older workers being more costly to employ is completely untrue. In fact, many older workers are more experienced and require less training, which can lead to cost savings for employers.

Question 16

Gloria is a bank manager, and recently, her bank has developed a Spanish-language version of its training pamphlet. What changing demographic is Gloria's bank addressing?
A) Increase in religious diversity
B) Enlargement of the labor force
C) Increase in racial/ethnic diversity
D) Aging of the population
E) Increase in female employment

Accepted Answer

The Spanish-language version of the training pamphlet suggests that Gloria's bank is addressing an increase in racial/ethnic diversity, specifically in the Spanish-speaking population.

Question 17

Which of these is true about older workers, when compared to younger workers? They
A) are much more productive.
B) do not like part-time work.
C) are absent more often.
D) are unwilling to learn new jobs.
E) have lower accident rates.

Accepted Answer

Older workers have been found to have lower accident rates compared to younger workers, as they tend to be more cautious and experienced. The other options are not true when comparing older workers to younger workers in general.

Question 18

Studies of older employees' interests find that older workers prefer
A) working part-time.
B) opening their own business.
C) task-oriented, rather than people-oriented jobs.
D) jobs involving lots of travel.
E) working for large companies.

Accepted Answer

Studies have found that the preference of older workers is to work part-time, allowing more leisure time and flexibility in their schedules.

Question 19

General environmental factors impacting managers today include all of the following except:________.
A) social
B) political
C) nutrition
D) economic
E) technological

Accepted Answer

The general environmental factors impacting managers today include social, political, economic, and technological factors, but not nutrition. Nutrition is not typically considered a factor in the external environment that impacts management decisions.

Question 20

Cascade Engineering Inc. in Grand Rapids, Michigan used a _________________ program to reduce their employee turnover rate from 42 percent in 2000 to less than 2 percent in by 2009.
A) Reading and Writing
B) Rewards and Bonus
C) Welfare-to-Career
D) Work-to-Welfare
E) Technology Training

Accepted Answer

Cascade Engineering Inc. used a Welfare-to-Career program to reduce their employee turnover rate from 42 percent in 2000 to less than 2 percent by 2009. This program provided support and resources for employees to advance their careers and achieve financial stability, which in turn increased their job satisfaction and commitment to the company.

Quiz 3: The Changing Environment of Management: Diversity, Global Economy, and Technology

Which one of these statements about the U.S. workforce is False? It is getting

In an effort to improve education, Computer-chip maker Intel sponsored technology training for more than _____________ worldwide.

A team approach to product design is called concurrent engineering.

Which of the following is not a dimension of the social environment?

"Intrapreneurs" are a threat to organizational effectiveness because they tend to work outside the organization's boundaries.

Demographics involves the study of

Drew Greenblatt, president of Marlin Steel Wire in Baltimore, Maryland, recently purchased $700,000 worth of robots to meet production demand. Unfortunately, the robots are not in use because____________.

Employees in the 2020 workplace will communicate, connect, and collaborate with one another around the globe

An organization can foster "intrapreneurship" by rewarding innovation and risk taking.

The U.S. Department of Labor defines older workers as those

The median age of U.S. employees is , with most vigorous growth for the age group.

"Intrapreneurs" typically do not quit their present job to pursue an innovative idea.

Managers with the 2020 workplace mind-set will need to incorporate all of the following abilities except:____________________.

Generally, concurrent engineering prolongs innovation lags.

A myth about older workers is that they

Gloria is a bank manager, and recently, her bank has developed a Spanish-language version of its training pamphlet. What changing demographic is Gloria's bank addressing?

Which of these is true about older workers, when compared to younger workers? They

Studies of older employees' interests find that older workers prefer

General environmental factors impacting managers today include all of the following except:________.

Cascade Engineering Inc. in Grand Rapids, Michigan used a _________________ program to reduce their employee turnover rate from 42 percent in 2000 to less than 2 percent in by 2009.