Kenny's Hardware Store
Jasmine is a 30-year-old assistant manager at Kenny's Hardware Store. She became a mid-level manager because of her product knowledge and customer service skills. However, she lacks the ability to get her boss and peers to do what she wants. Based on what you have learned from your text, what should you say to her?
-Refer to Kenny's Hardware Store. Jasmine should know that __________ is the most effective upward generic influence tactic so she should use this when approaching her boss..

Question

Quizplus · Accepted Answer

Rational persuasion involves using logical arguments and factual evidence to convince others to do what you want. Given that Jasmine lacks the ability to influence her boss and peers, using logical and factual arguments would be the most effective way for her to get them to do what she wants. Pressure, exchange, coalition, and ingratiating tactics may be viewed as manipulative or pushy, which could damage her relationships with her colleagues in the long run.

Kenny's Hardware Store Jasmine Is a 30-Year-Old Assistant Manager at Kenny's Hardware Store