Kenny's Hardware Store
Jasmine is a 30-year-old assistant manager at Kenny's Hardware Store. She became a mid-level manager because of her product knowledge and customer service skills. However, she lacks the ability to get her boss and peers to do what she wants. Based on what you have learned from your text, what should you say to her?
-Refer to Kenny's Hardware Store. If Jasmine relies on logic and reasoning to influence her peers, she is using which of these tactics?

Question

Quizplus · Accepted Answer

Jasmine is using rational persuasion when she relies on logic and reasoning to influence her peers. Rational persuasion is a tactic that involves using logical arguments and factual evidence to persuade others to agree with your point of view. This is different from coalition tactics, which involve working with others to achieve a desired outcome, exchange tactics, which involve offering something in return for compliance, inspirational appeal, which involves appealing to emotions and values, and ingratiating tactics, which involve using flattery and praise to gain someone's favor.

Kenny's Hardware Store Jasmine Is a 30-Year-Old Assistant Manager at Kenny's Hardware Store