Companies striving for quality service should follow the lead of companies such as L.L. Bean, Inc. where the motto is "no sale is really complete until the product is worn out and the customer is satisfied."

Question

Quizplus · Accepted Answer

The statement clearly states that companies striving for quality service should follow the lead of L.L. Bean, Inc. which emphasizes on customer satisfaction. Therefore, the given statement is true.

Companies Striving for Quality Service Should Follow the Lead of Companies