Studies on how managers perceive poor performance by a subordinate find that they are most likely to:
A)attribute the cause to external factors such as insufficient resources
B)attribute the cause to internal factors such as motivation or ability
C)attribute the cause to bad luck or random, unpredictable events
D)make an accurate assessment of the cause of poor performance

Question

Quizplus · Accepted Answer

Studies have consistently shown that managers tend to attribute poor performance to internal factors such as motivation or ability, rather than external factors beyond the employee's control. This is known as the fundamental attribution error, where individuals tend to assume that behavior is due to an individual's disposition rather than situational factors.

Studies on How Managers Perceive Poor Performance by a Subordinate